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Our couriers TNT/FEDEX are experiencing delays due to a failure at their hubs.
Delivery times could be up to 48 hours.
We apologise for this inconvenience - we are assured that the couriers are working hard to resolve the issue.
Temporary notice:
Online ordering is operating as normal.
Phone lines open 8am - 5:30pm.
Order and collect is available for all customers.
Deliveries
Direct Flues fleet deliveries continue as usual with the following temporary adjustments.
- we will not expect a signature.
- we will leave items in a designated location.
Our other shipping partners have their own procedures in place.

This is in line with current Government guidelines.

Same day dispatch on orders placed before 2pm Mon-Fri.

Next working day delivery service*

Choose a delivery date that works best for you - at no extra charge.
GB - ex Higlands & Islands

Do not book your installer until your order has arrived and you have checked your items

The delivery cost of your order is shown when you view your cart.

(All rates include VAT)

GB
(Excludes Highlands and Islands)
No free delivery on Isokern pumice products
Over £ 120
FREE*
Standard
From £ 8.99
Isokern / Heavy
£66.00
AM working day
£30.00
GB - Pallet Deliveries
(Excludes Highlands and Islands)
Pallet Delivery.
(This now includes 7 an 8 inch flexible liners)
£42.00
Northern Ireland
Call for pricing
Scottish Highlands/Islands,
Isle of Man/Scilly/Wight
Channel Islands
Rate 1
£ 30.59
Bulky items
£ 72.00
isokern / Heavy
£ 114.00
Timed Delivery /
Saturday Delivery
Call for pricing
Eire
Mainland Europe
International
We are reviewing our shipping to Non UK destinations

* Whilst courier issues are uncommon, volumes and unforseen circumstances may sometimes result in delivery lead times of 1-3 working days.

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